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Frequently Asked Questions
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Digital Confidence is an illustrated PDF eBook designed to help adult beginners, including ESOL learners, develop essential digital skills for everyday life.
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You will learn about computers, internet browsing, email, digital documents, online safety, everyday digital services and artificial intelligence. The book also includes practical activities.
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After completing your purchase, you will receive an email containing a link to download your PDF eBook.
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Yes. The PDF can be opened on a smartphone, tablet, laptop or desktop computer using a compatible PDF reader.
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Yes. It uses simple British English and is designed for adults who want to improve their digital confidence, including learners whose first language is not English.
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No. Digital Confidence is a digital PDF download. No physical book will be posted.
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Digital Confidence is a downloadable digital product. If you expressly agree to immediate delivery and acknowledge the loss of your 14-day cancellation right, you will normally lose that right once the digital content starts being supplied.
This does not affect your statutory consumer rights. If the eBook is faulty, cannot be accessed or is not as described, please contact us so we can resolve the issue in accordance with UK consumer law.

